My Stuff
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
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Re: Make lead nurturing emails show up in customer communications record?
Thanks, Micah! Hi Nick, You can track the leads, prospects, and customers generated by a campaign by using the Lead Source field on the customer record. You can select a lead source manually on a cus…1 -
Re: Default Round-Robin case assignment
Hi Colleen, Inactive Case Territories won't show up in Manage Case Territories page. You need to set it to active first in Setup > Support > Case Territories > List. Let me know if you …6 -
Re: Abuse: Malicious Spam emails creating cases in my NetSuite account
You do the same, Colleen. Happy holidays! ?1 -
Re: Abuse: Malicious Spam emails creating cases in my NetSuite account
Hi Colleen, I'm afraid that we don't have this option in the NetSuite UI. All emails going to your NetSuite Inbound email address creates a case automatically. What we can do is to create a…2 -
Re: How can a hidden record fields be made available for inclusion on pdf/html template?
Hi Dave, I found some related SuiteAnswers on how to display the value of a hidden field in PDF/HTML Template. Please see below. Using FreeMarker to Work with Hidden Fields Used in Advanced Templates…1
